K91A7-Comfytemp Compression Hot and Cold Gel Pack For Foot

A: First, please charge the device continuously for 2 hours to ensure it receives sufficient power.
If the device still fails to start after completing the full charging process, please contact our after-sales support team.

A:
1. Check for blockages and restart. Contact support if no result.
2. Choose a higher intensity, avoiding pain.

A: The gel pad requires sufficient freezing time to reach the intended cooling effect. Please place it in the freezer for at least 1 hour.

A: The gel pad has specific heating time limits based on microwave power to prevent overheating: heat it at 800W for exactly 50 seconds or at 1200W for exactly 30 seconds.

A:
Dry the gel pad after use and store it.

A:
1. Check if heating time is too long.
2. Check for sharp objects. Keep away from children to avoid ingestion.

A:
Stop, reduce pressure, or loosen the strap.

A:
Adjust the strap length or clean inside.

A:
1. Long beep: power on/off.
2. One short beep: mode/intensity selection.
3. Two short beeps: can't adjust intensity.
Turn off if uncomfortable.

A:
Normal operation, no impact.

A:
For safety, the auto shuts down in 20 min.