K6123-Comfytemp Wireless TENS Unit with Remote, 1Pack

A:
Charge with 5V 1A/2A adapter for about 2-3 hours until full charge.

A:
1.Clean the sticky part of the electrodes with clean water. If they don’t stick well, use new ones.
2.Before applying the electrodes, clean your skin and avoid using lotions or oils. Shaving the area may help the electrodes last longer.

A:
1.Restart the program.
2.The two electrodes need to be pasted on the skin before the device can output pulses.
3.Check electrode positions and ensure that adhesive electrodes do not overlap.4.The device’s intensity works better when the battery is charged. Please charge it for 2-3 hours before using.
4.In consideration of safety, the device does not support usage while charging.
5.It might be because the button is not making good contact. Please try using a different electrode pad.

A:
This indicates low battery. Charge the device for about 2-3 hours with 5V 1~2A adapter.

A:
1.The electrodes are not positioned correctly. Check their positions and re-position, if necessary.
2.The electrodes are worn. This may cause irritated skin as even distribution of the current across the entire area is no longer guaranteed. For this reason, replace the electrodes.

A:
Immediately stop treatment and wait until your skin has returned to its normal condition. If the redness is under the electrode and disappears quickly, there is no risk – this is caused by the locally stimulated, increased blood flow. However, consult your doctor before you continue treatment if the skin irritation persists and this is accompanied by an itchy sensation or inflammation. This may be caused by an allergic reaction to the adhesive surface.

A:
The intensity is related to the battery level, and there is a difference of 10-20V in intensity between low and full battery. Please charge the host for 2-3 hours and try again.

A:
1.Restart the remote control or the hosts and try again.
2.If there are broadcasts on the 433 MHz signal frequency around, conflicts may occur. It is advisable to try another location to minimize potential interference.
3.Check if there is excessive distance or any obstacles affecting the signal between the remote control and the hosts.
4.If the above steps don’t resolve the issue, please contact customer support.

A:
1.Check button cell battery alignment in the back cover. Poor alignment may cause bad contact.
2.If batteries are depleted, use the cover or a coin to rotate and replace them.