

How Heating Pad works
Frequently asked questions
Why is the blanket not heating up?
Please check if you are using it over thick clothing, ensure the blanket is firmly connected to the controller, and try setting it to the highest heat level.
Why won't it charge?
If it hasn't been used for a long time, please charge it for 10 minutes to activate the battery. Also, try using a different charging cable or power adapter.
Why does it shut off automatically during use?
Please recharge the device, or let it cool down and restart. This is usually the normal operation of low-power protection, the auto-off timer, or temperature protection features.
Why is the battery life so short?
Please fully charge the device before use, and remember to unplug the power bank after each use.
Why won't the device turn on?
Please recharge the power bank first, ensure you press and hold the power button for 2-3 seconds, and check that all cables are securely connected.








