Heat in stages, checking the temperature in between to ensure it's suitable. This provides a more even temperature and is safer.

Do not hand wash or soak products containing natural fillings. If cleaning is required, gently wipe the external surface with a damp cloth and allow it to dry thoroughly. Do not machine wash. Please ensure the product is completely dry after cleaning. For specific instructions, please refer to the product manual.

The heating pad is filled with natural seeds. The more times it is heated, the more moisture evaporates, which is a normal phenomenon. Before heating, you can evenly spray 1–2ml of water on the surface. This can enhance the moist compress effect and prevent heating damage.

This is the normal smell of the natural fillings (such as flax seeds, red beans) and new fabric. It is safe and harmless. It is recommended to place it in a ventilated area for 24–48 hours, or heat it 1–2 times according to the instructions, and the smell will dissipate naturally.

This heating pad is mainly used for hot compress after being heated in the microwave. If placed in the refrigerator, it can provide a cooling sensation.